Privacy Policy
Effective Date: 6/30/2026
Horizon Homecare
1. Introduction
Horizon Homecare ("we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website horizonhcok.org and when you use our home health care services. Please read this privacy policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
We may collect personally identifiable information such as your name, address, telephone number, email address, date of birth, Social Security number, emergency contact information, and other information you voluntarily provide when you:
- Request information about our services
- Submit an employment application
- Register as a client or patient
- Contact us through our website or by phone
- Complete forms or surveys
Health Information
As a home health care provider, we collect protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), including:
- Medical history and current health conditions
- Medications and treatment plans
- Physician information and medical records
- Insurance and billing information
- Care plans and progress notes
Usage and Technical Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages viewed and time spent on pages
- Referring website addresses
- Device information and operating system
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, coordinate, and manage home health care services
- To communicate with you about appointments, services, and care plans
- To process billing and insurance claims
- To comply with legal and regulatory requirements
- To evaluate employment applications and conduct background checks
- To improve our services and website functionality
- To respond to your inquiries and requests
- To send administrative information and service updates
- To maintain the safety and security of our clients, employees, and facilities
- To fulfill our obligations under applicable state and federal laws
4. HIPAA Compliance
Horizon Homecare is a covered entity under HIPAA and is committed to protecting your protected health information (PHI). We maintain a separate Notice of Privacy Practices that describes in detail how we may use and disclose your health information in accordance with HIPAA regulations. You will receive a copy of our Notice of Privacy Practices when you begin services with us, and it is also available upon request.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
We may share your information when you have given us explicit permission to do so.
For Treatment, Payment, and Healthcare Operations
We may share your health information with:
- Healthcare providers involved in your care
- Insurance companies for billing and payment purposes
- Business associates who perform services on our behalf (e.g., billing companies, medical equipment suppliers)
Legal Requirements
We may disclose your information when required by law, including:
- In response to court orders, subpoenas, or legal processes
- To comply with state and federal regulations, including Oklahoma Department of Health requirements
- To report suspected abuse, neglect, or exploitation
- To protect the health and safety of individuals or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Password-protected systems and restricted access to information
- Employee training on privacy and security practices
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have certain rights regarding your personal and health information, including:
- Right to Access: You may request access to your personal and health information
- Right to Amend: You may request corrections to inaccurate or incomplete information
- Right to Restrict: You may request limitations on how we use or disclose your information
- Right to Confidential Communications: You may request to receive communications by alternative means or at alternative locations
- Right to an Accounting: You may request a list of certain disclosures of your health information
- Right to Withdraw Consent: You may withdraw consent for uses of your information, subject to legal limitations
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage information. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:
Horizon Homecare
Phone: (918) 967-9971
Email: info@horizonhcok.org
Address: 519 East Main St. • Stigler, OK
For HIPAA-related concerns, you may also contact our Privacy Officer at [Insert Contact Information].
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.
13. Oklahoma-Specific Provisions
Horizon Homecare complies with all applicable Oklahoma state laws and regulations governing home health care services and the protection of personal information, including requirements set forth by the Oklahoma State Department of Health.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.